The first stop on my government-agency-hopping checklist is the Philippines Health Insurance Corp. (PHIC) commonly known as PhilHealth. My sister and I decided to update my PHIC records because PhilHealth office was the farthest from our home. So the transportation was a lot easier because the other two agencies were "on the way" to our home.
Experience:
The updating process and the queuing system was commendable (or maybe because we were there early on a midweek). I had a feeling that our timing was the key for an efficient updating because there were lesser people transacting with the said agency.
Another plus point for me was the accommodating staff who handled my queries and requests. Although I had to go through the process twice because the staff who processed my request did not inform me that my husband still had an existing active PHIC record which needed to be updated in order for him to qualify as my dependent. But all went well because when I came back to her counter to make the necessary corrections, she was very helpful.
Steps (PHIC Davao branch):
1. Get PhilHelath Member Registration Form (PMRF) from the Information window or click HERE to get the form online.
2. Read Instructions on the back of the form and fill in the form (Make sure you bring with you a photocopy of your marriage certificate)
3. Go back to the information window and present our filled out form along with your pertaining documents and get priority number
4. Proceed inside the PHIC building and wait for your number to be called.
Additional steps (adding my husband in my dependents list):
1. Get another PMRF and fill out with my husband's information (leave all other fields blank)
2. Went back to the counter and presented the PMRF along with a photocopy of my valid ID
Updating my record in PhilHealth was easy because I already had all my documentations photocopied.
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